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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Steve Mullis

February 24, 2023

5  out of  5 rating by Steve Mullis
"Moved here from D.C. and had to transfer several policies. Chuck and his office were great. Very informative, not pushy on upselling any add-ons and just made moving my policies to a local office very easy. Synan Edwards and Art Winton in particular were very helpful and great to work with. Highly recommended for a nice group of agents to handle your insurance locally. Cheers!"

Melvin Jones

January 17, 2023

5  out of  5 rating by Melvin Jones
"I had the blessing of being assisted by an amazing woman name Synan Edwards. She was really patient, very knowledgeable and very communicative in a timely manner throughout the process of getting my insurance. For that I am grateful for Synan and State Farm. Thank you!!"

Tiffany Jones

December 17, 2022

5  out of  5 rating by Tiffany Jones
"This insurance brokerage is top notch! I had the pleasure of working with Synan Pett, she is hands down one of the best insurance agents I have ever come across . She was very knowledgeable, helpful and open my eyes to so many ways I can invest in my future through insurance. Any time I have questions she is readily available to answer them. With her as my agent I have peace of mind that my future is secure. Thank you soo much Synan Pett!!"

Carlos Anderson

December 17, 2022

5  out of  5 rating by Carlos Anderson
"I transferred my car insurance over from American family, Synan saved me hundreds & received better coverage. She’s very communicative and professional."

Chelcia Quitaro

December 16, 2022

5  out of  5 rating by Chelcia Quitaro
"Synan has been nothing but amazing. Her transparency and dedication to her clients, her work and representation of Chuck McFarland State Farm is what keeps me loyal. A true professional who makes you feel like family. I can’t thank her enough and would recommend her to anyone and everyone."

Adrian Mason

December 16, 2022

5  out of  5 rating by Adrian Mason
"Synan was great! Very informative, knowledgeable and attentive in regards to insuring my policy needs would be met. In a business that can be very confusing for a consumer like myself, it is greatly appreciated and fulfilling to deal with an agent who is as well rounded in this field of business as she. I recommend her, her branch and State Farm as a whole due to that fact!"

Selenat Woldegebriel

December 16, 2022

5  out of  5 rating by Selenat Woldegebriel
"Cece saved my life, and my family Life. Thank you so much for the amazing service, amazing communication, amazing time management and amazing customer service. She took her time to listened and understand what I need, and she gave me exactly that. If I can give her 10 stars I would. Thank you State Farm Cece, I will always go back to their location."

Johnny Nguyen

December 16, 2022

5  out of  5 rating by Johnny Nguyen
"I bought a home back in 2021 and Synan helped me with my homeowners insurance as well as car insurance. She made it extremely easy to understand and helped me with all questions I asked. If there was an example of excellent service State-farm provided it. 10/10 service."

Matthew Lee

December 16, 2022

5  out of  5 rating by Matthew Lee
"I worked with Synan and she was very quick / explained things well. I would recommend!"

Amy Swangler

December 7, 2022

5  out of  5 rating by Amy Swangler
"Chuck and the whole team at his office are off the charts awesome. They were very responsive, knowledgeable and helpful during a difficult time with our accident claim. I will not be changing agents in the future and I highly recommend him as an agent if you are shopping around."


June 28, 2022

5  out of  5 rating by Peter
"Had a great experience with Art. He's very polite and helpful in helping us with our insurance needs."

Ali Sorensen

June 15, 2022

5  out of  5 rating by Ali Sorensen
"I've had car and renter's insurance through Chuck McFarland's State Farm for the past 7 years and I've been very happy with their services! Recently one of the staff, Synan Edwards, helped me change my coverage from renter's insurance to home owner's insurance since I just purchased my first home and she was an incredible help! She reviewed our car insurance coverage and noticed that for the past few years we hadn't actually benefitted from a multi-car discount and was able to refund us the amount that we should have saved with our coverage. Thank you so much Synan! And thanks to Chuck McFarland and the other staff at this location for your assistance over the years!"

Sereyleakena Nget

May 26, 2022

5  out of  5 rating by Sereyleakena Nget
"Synan has been helping me with my auto policy for over 2 years now & she went over life insurance with me and I couldn’t thank her enough for helping me set myself up for success! Thank you Synan for being very helpful throughout the entire process!"

Norberto Mercado

May 26, 2022

5  out of  5 rating by Norberto Mercado
"Synan, the office manager helped me with all of my insurance needs. She’s was knowledgeable, kind & patient in answering all of my questions."

Wissam Zeineddine

May 1, 2022

5  out of  5 rating by Wissam Zeineddine
"Chuck and Art are awesome. They helped me a lot and Art is super helpful. He explained my entire plan with me and answers all my questions. Great service."

Yiwen Lu

April 11, 2022

5  out of  5 rating by Yiwen Lu
"Kudo to agent Art! Art works at this state Farm unit, and I had a great communication with him! He is friendly while talking over the phone, and professional enough to communicate key info to his customers. Shout out to Art!"

Nick Baumgartner

March 8, 2022

5  out of  5 rating by Nick Baumgartner
"Chuck and his team at State Farm are among the best! Helpful, knowledgeable, responsive, easy to talk to - and always looking for ways to help me save on my coverage and know my options. I've had multiple, changing types of insurance through this team for a long time and couldn't be happier with my experience."

Leah Milne Wright

December 14, 2021

5  out of  5 rating by Leah Milne Wright
"Synan, the office manager, was so helpful and friendly. She assisted me in transferring my insurance from out of state and went the extra mile to check all the ways I could save money. I was really impressed by how attentive she was to details and how kind and patient she was on the phone. Made me feel confident about working with this office!"

Thomas Parrish

December 14, 2021

5  out of  5 rating by Thomas Parrish
"Art Winton assisted me in securing renter's insurance for my new apartment. He was professional, sociable, and efficient, and I would highly recommend him!"

Bishnu Pokhrel

October 26, 2021

4  out of  5 rating by Bishnu Pokhrel
"[Updated] Though Chuck McFarland's office was initially slow to help when the tow lot wouldn't release our car after the accident, once he realized what was going on he was very responsive. He's been in touch with us regularly and has worked to ensure our issue was resolved quickly."

Roddy B.C

January 13, 2021

5  out of  5 rating by Roddy B.C
"Synan had been very helpful in helping me find the best insurance rates that best fit my requirements. Along with being very friendly and helpful, she was very patient with explaining pros and cons with the different options I had. Overall she gave great service and I will highly recommend her to anyone looking for a great auto insurance policy that best fits their needs. Thank you for your great service!"

Amy Fung

September 16, 2020

5  out of  5 rating by Amy Fung
"I've been with this location ever since I could drive, and I have always worked with Kailey and only Kailey. She treats you with such kindness, honesty and amazing customer service! She really is my go to insurance gal! Kailey has always been such a pleasure and joy to talk to whether we are talking about insurance or just about how our day is going. I am so grateful for knowing her and having her there to always take care of me and my car problems. I love working with Kailey so much I had my husband leave his old insurance to join team Kailey! I always told him he needs a Kailey in his life for car problems. Anyways Kailey is a great worker and human being, thank you for always being there when needed!"

nicole hagins

September 19, 2019

4  out of  5 rating by nicole hagins
"The representatives at this location are very helpful and friendly. Kailey is one of the many smiling faces you will encounter while handling your insurance needs."

Michael Smith

August 16, 2019

5  out of  5 rating by Michael Smith
"Vi Tran and Kailey Beals must certainly be assets to your office. Nothing but sincere and efficient handlings of my issues and request. Although I reside in Tacoma I'm most assured that these two ladies will go that extra mile for your clients. Kudos' galore for them and State Farm."

Ken Windus

August 6, 2019

5  out of  5 rating by Ken Windus
"Our family had several policies with Chuck's office for years. They have always been super helpful and nice. I just needed to get a renter's insurance policy for my son and Sean took care of the whole thing over the phone in just a few minutes. So easy."