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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abigail Sauer

March 6, 2024

5  out of  5 rating by Abigail Sauer
"Art was so helpful in finding the perfect auto insurance plan for me! He was super patient, explaining all of the different options to me and helping me through this process! Would definitely recommend him to anyone!"
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Tyler S

March 4, 2024

5  out of  5 rating by Tyler S
"Art helped me get commercial vehicle insurance. It was quick and easy. Highly recommend them."
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Maria

February 28, 2024

1  out of  5 rating by Maria
"State Farm is a Complete nightmare! Had to file a complaint with the insurance commissioner. Serious car accident 9 months ago and yet to be paid anything. Other party accepted responsibility and their insurance company (Geico), paid out policy limits within a month. My insurance (St. Farm) has done ZERO to help me. Been with them almost 40 years and havn't made a claim in the past. Insure 2 cars and a house with them. RUN from this company!"
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Elizabeth Dubuque

February 22, 2024

5  out of  5 rating by Elizabeth Dubuque
"Chuck and team are great. Helpful and quick responses when I have questions. Appreciate the yearly calls to talk through my policies. Called me back immediately when I called his office recently. Exactly the type of insurance team I appreciate being part of my support team. Highly recommend them"
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JHD Customs

February 17, 2024

5  out of  5 rating by JHD Customs
"Art is the man really friendly and helpful and also save me a lot of money!!"
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Linda Eaves

January 26, 2024

5  out of  5 rating by Linda Eaves
"Great customer service. Synan checked in with me without me having to ask and did a policy review which is going to save me on my premiums. Thank you!"
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Dave Miller

January 25, 2024

5  out of  5 rating by Dave Miller
"Excellent service. Quick to respond to inquiries and updates to my policies."
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Robert Drovdahl

January 4, 2024

5  out of  5 rating by Robert Drovdahl
"When my auto renewal notice arrived with an announced 50% premium increase, I decided to look elsewhere. Synan at State Farm (Chuck McFarland's agency) provided a quick and complete quote for both auto and home policies. I switched the same day! Happy to be in the State Farm family."
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Nerissa Teichroew

December 28, 2023

5  out of  5 rating by Nerissa Teichroew
"Art Winton is the best. He is very professional and very thorough! He will help you find the perfect insurance for your needs. I have recommended Art to several people and they have all been happy with their experiences."
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robert sansaver

December 22, 2023

5  out of  5 rating by robert sansaver
"I recently got 2 life insurance policies with Maria out of the Chuck McFarland office. The whole process was made very easy and the agent was very patient and helpful while I chose the right plans for myself and my future."
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Leland Fouke

December 20, 2023

5  out of  5 rating by Leland Fouke
"I spoke with Arthur Winton and he was incredibly helpful and sensitive to my needs. He is a great resource of information and his passion for helping people comes through his work. He represents the branch and State Farm as a brand really well. This is a great branch and is an easy 5 stars."
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Tyler Hamilton

December 20, 2023

5  out of  5 rating by Tyler Hamilton
"Our process of getting a quote and quick adjustments to match our needs was excellent."
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Peg Achterman

December 17, 2023

5  out of  5 rating by Peg Achterman
"Chuck and team are simply the best. On top of things, realistic answers to questions. Great suggestions to save costs, but also honest about it all."
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Charles Manning

December 9, 2023

5  out of  5 rating by Charles Manning
"Very prompt, efficient and easy to work with. I purchased renters and car insurance from them. I received quotes and had all my questioned answered right away."
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Mistina Grieger

December 5, 2023

5  out of  5 rating by Mistina Grieger
"By far the best in town. We have been with Chuck and gang at State Farm for 10+ years. They are involved in the community at large AND give every member of our family personalized, efficient service. Our recent double flat tire debacle while in Leavenworth was less of an ordeal after a quick call to Art and Synan. Rental car coverage! Thank you, guys!"
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jannie sengsavang

November 30, 2023

5  out of  5 rating by jannie sengsavang
"Hands down for your go to insurance needs Synan is your gal, she is polite easy to talk to and very good at explaining the policies. Go to her! Haha."
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P Tucker

November 28, 2023

5  out of  5 rating by P Tucker
"I've been with Chuck McFarland's office for decades. They have always provided friendly, efficient, expert service over the years, and this applies to everyone in his office. I would absolutely recommend them for anyone looking for a solid, reliable, thoughtful, pleasant insurance team!"
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Allison Miller

November 15, 2023

5  out of  5 rating by Allison Miller
"Great customer service ms helpful staff who go above and beyond!"
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Mary Mate

November 10, 2023

5  out of  5 rating by Mary Mate
"Whenever I call, the phone is always answered by a person who is knowledgeable and friendly. We have used this agency ever since we moved to Washington. It is great to have all our insurance from one agency: home, cars, camper and soon Medicare Advantage plan."
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James Blessing

November 9, 2023

5  out of  5 rating by James Blessing
"Chuck and his team are always responsive to any need we had."
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Catherine Clark

October 26, 2023

5  out of  5 rating by Catherine Clark
"Very helpful folks! I worked with Art Winton who helped me reorganize my insurance at a significant savings. Highly recommend!"
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Caroline Plummer

October 26, 2023

5  out of  5 rating by Caroline Plummer
"I have had an outstanding experience with Chuck McFarland State Farm. Above and beyond customer service. Immediate help when I had to file a claim. 5 stars for sure!"
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Louisa Clayton

September 29, 2023

5  out of  5 rating by Louisa Clayton
"Always very helpful and responsive. Glad they are local, too!"
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Lachlan Rogan

September 16, 2023

5  out of  5 rating by Lachlan Rogan
"Chuck is so awesome. The best customer service. I would recommend."
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Matt Flannery

September 13, 2023

5  out of  5 rating by Matt Flannery
"I've been with Chuck Mcfarlane State Farm for many years. Their rates are very competitive, and they are always willing to review your account to save you money. In my case I saved money because they proactively made me aware of discounts for safe driving and low miles. Alway friendly and call back immediately. They have also reached out to me when I missed payments and will process payments over the phone, faster than going online. They offer new products occasionally but are never pushy, that's why I pick up my phone when they call. They truly have been my ally not my sales rep."