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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lachlan Rogan

September 16, 2023

5  out of  5 rating by Lachlan Rogan
"Chuck is so awesome. The best customer service. I would recommend."

Matt Flannery

September 13, 2023

5  out of  5 rating by Matt Flannery
"I've been with Chuck Mcfarlane State Farm for many years. Their rates are very competitive, and they are always willing to review your account to save you money. In my case I saved money because they proactively made me aware of discounts for safe driving and low miles. Alway friendly and call back immediately. They have also reached out to me when I missed payments and will process payments over the phone, faster than going online. They offer new products occasionally but are never pushy, that's why I pick up my phone when they call. They truly have been my ally not my sales rep."

DENNIS Firestone

September 9, 2023

5  out of  5 rating by DENNIS Firestone
"I've been with Chuck's firm for many years and they are always friendly and helpful. This visit was with Synan and she was helpful as usual. Thanks folks."

Val Miller

September 8, 2023

5  out of  5 rating by Val Miller
"Chuck McFarland and his staff are the "Nordstrom" or "Costco" of insurance agencies. Customer service at its best! I have primarily worked with Art over the last several years. He is fantastic. His responses to my questions are always timely, thorough, and personable. He has helped me through many life events - divorce, buying a home, and most recently a collision. I trust his guidance. I never worry about my insurance coverage and I know, from experience, that he and the rest of Chuck's team will always be there for me no matter what happens."

Betsy Kruse

September 8, 2023

5  out of  5 rating by Betsy Kruse
"Excellent customer service! Chuck and Art walked me through changes in my homeowner's insurance. They were very informative and explained everything."

Molly Winton

September 8, 2023

5  out of  5 rating by Molly Winton
"Great service, prompt response, and courteous agents."

Sylvia Lidell

August 31, 2023

5  out of  5 rating by Sylvia Lidell
"Listened well to my questions and concerns. Explained well what coverages pertained to me that I needed and those I could buy if I wanted to. Found all the discounts that I qualified for. Wasn't in a rush, so had time for me."

Kim Mikkelsen

August 29, 2023

5  out of  5 rating by Kim Mikkelsen
"Finally an insurance company where ethics and insurance can fit in the same sentence! Chuck is one of the most professional and ethical insurance agents you will have the privilege of working with. HIGHLY recommend."

Amanda Cronkhite

August 15, 2023

5  out of  5 rating by Amanda Cronkhite
"I’ve had great experiences with State Farm, and this location was no different. Everyone I spoke to was genuinely helpful, patient, and clearly answered all my questions. Would recommend!"

Robert Mate

August 14, 2023

5  out of  5 rating by Robert Mate
"Been a customer for 5+ years, the team has been great to work with. Would recommend them for any of your insurance needs."

Lynn Beaumont

July 13, 2023

5  out of  5 rating by Lynn Beaumont
"Chuck and his crew give excellent service! They were so helpful when our son was in an accident and totalled his car. They made a stressful situation much less so. They are kind enough to give a gentle reminder when I forget to pay my premium. They are always happy to answer questions and give suggestions when needed. I highly recommend them!"

Nat Mote

July 11, 2023

5  out of  5 rating by Nat Mote
"The staff here, especially Synan, are friendly and helpful. I haven't had any major events where I needed coverage but I've needed a couple of tows, one of which was quite a long distance, and I had no trouble getting them covered through my roadside assistance. That experience makes me optimistic that if I had something more catastrophic they'd have my back."

Lynne Blessing

July 5, 2023

5  out of  5 rating by Lynne Blessing
"Chuck McFarland and his team have provided us with excellent service for over 15 years. They are super responsive, let us know ways to improve our coverage, and genuinely care for us. I know Chuck and Michelle to be Community (yes, with capital C!) people."

Jorge Palma

June 16, 2023

5  out of  5 rating by Jorge Palma
"Synan was great. Great customer service. Provided me with all the information I need to make my move. Thank you!"

John Byrum

June 9, 2023

5  out of  5 rating by John Byrum
"To say that I feel supported, watched over and cared for by Chuck and his entire team is an understatement. They consistently anticipate our families needs and in return we have true peace of mind."

Tifhany Jones

June 7, 2023

5  out of  5 rating by Tifhany Jones
"I contacted Synan for a car insurance quote. She was very responsive, thorough, and patient. She made the whole process a breeze and painless. In addition, I was quoted a price that was far less than expected. Thank you!"

Anders M

June 4, 2023

5  out of  5 rating by Anders M
"I’ve had a great experience with Chuck and his office over the years, both being covered under my family’s plan, and now getting my own auto policy. Art was incredibly helpful and efficient in getting my new policy set up and answering my questions, all in less than 15 minutes. I would highly recommend giving Chuck’s office a call for any insurance needs!"

Dayna Madsen

May 25, 2023

5  out of  5 rating by Dayna Madsen
"I have been with Chuck’s StateFarm team for years! I love relying on them. I feel like I am being taken care of by family every time I ask them for help. My girl Synan has had my back forever and the team that works at this office is full of positivity. Highly recommend."

Zach C. Hunter

May 19, 2023

5  out of  5 rating by Zach C. Hunter
"Great people, great service!"


May 12, 2023

5  out of  5 rating by Theresa
"Everything was explained clearly. All my needs were met. Synan is an expert at what she does! I will happily recommend her to my friends and family. She was able to give me a better rate for the same coverage I was getting with my previous insurance company! I highly recommend using this insurance agency. They are efficient with great rates! Thank you."

marquis bradford

May 11, 2023

5  out of  5 rating by marquis bradford
"Great staff! Always extremely helpful and nice! Highly recommend using Chuck and his team and Synan really goes above and beyond for her clients!"

joel gershon

May 6, 2023

5  out of  5 rating by joel gershon
"I am a client of Chuck and Mcfarland State Frm office. Recently, I contacted his office with a question about my homeowners insurance. As always, they were a great help answering my questions. The problem was resolved in a timely and Efficient Way, Art, who is part of the office staff was particularly helpful. His customer service was exemplary."

Maya Young

May 5, 2023

5  out of  5 rating by Maya Young
"Art Winton is very professional and thorough. I highly recommend Chuck's team for all things insurance!"

Nathan Battern

May 5, 2023

5  out of  5 rating by Nathan Battern
"An excellent location to help you with all your insurance needs! I was quoted by Art Winton and he did a great job answering all of my questions and delivering the kind of professional service that made me feel taken care of. Courteous assistance like that makes all the difference when looking for insurance. Chuck and his team are great and I would strongly recommend them!"

Korey Strozier

May 4, 2023

5  out of  5 rating by Korey Strozier
"I cannot say enough good things about my experience with Synan at Chuck McFarland State Farm. From the moment we started exploring insurance, Synan made me feel welcome and comfortable. She took the time to really listen to my insurance needs and concerns and helped me find the perfect policies to meet those needs. Not only was Synan incredibly knowledgeable and professional, but she was also genuinely kind and patient with me throughout the entire process. She explained everything in detail and made sure that I understood everything before making any decisions. I truly appreciate the personalized attention and care that Synan provided. She went above and beyond to ensure that I was completely satisfied with my insurance coverage, and I am confident that I made the right choice in choosing Chuck McFarland State Farm for my insurance needs. Overall, I highly recommend Synan and the team at Chuck McFarland State Farm to anyone looking for exceptional insurance coverage and outstanding customer service. Thank you, Synan, for your hard work and dedication to your clients!!"